Terms of Service
Please read the entire terms of service. By using the store on this page, you agree to these terms, if you do not agree to any, please do not use this website . If you have any concerns, questions or comments, contact us.
Payment methods
At the moment the payment methods we accept are paypal and by electronic transfer. If you like to make the payment through this last method, get in touch and we will gladly share the data to make the purchase. We will be working on more methods to give you more options and choose the option that makes you feel safer and more comfortable.
Shipments
Normally the package is usually sent in 1 or 2 business days , since the order is placed on our page. Once the order is processed and shipped, you will receive an email with the shipping information. Please note that shipments may be delayed due to bad weather or situations beyond our control. The parcel we use at the moment is DHL, but we will be working to offer you more shipping options.
Returns of purchased items
We will only be able to accept packages whose items have not been opened, used or damaged. Once you receive the material, you will have 30 days to request a return, for that, contact us, and we will do our best to help you solve any inconvenience. Shipping is the responsibility of the customer and you can see your refund reflected within 15 days if it is refundable. Before anything else, feel in the confidence of contacting us.
Aixware Technical Support
Aixware has specialized engineers who can help you with any questions you may have about the products or services offered on this website. Use the tool to send a message by mail on the home page or write in the forum a question or doubt that you have, and we will try to respond in the shortest possible time . We do not provide consultations by phone ,
Privacy
Customer contacts are stored on our page, both name, email and telephone, and in case of making a purchase, we will have available your purchase data, your address and the information you have provided us with the sole purpose of being able to make the purchase. shipment of your merchandise. This information is in no way shared with third parties and we fully understand the sense of privacy and ownership of your data. For more information you can go to the following link:
Kindness Policy
In our community we always try to promote kindness in dealing with people, both with customers and with all our employees. Remember that in Aixware you can find allies that will always offer you treat with kindness and respect, as long as also Let's get that deal. We believe that dialogue and communication is a path that can take us very far and to good ports.
Revisions to these Terms of Service
These terms of service are in constant evolution, in order to provide you with clearer and fairer information, so we ask you to please go back to this page from time to time to find out what's new. :)